Who We Are
Couch To Mouth operates an online food ordering platform. When you place an order through our website, we collect only the information needed to fulfil that order.
What We Collect
When you place an order we ask for:
- Your name - so the kitchen knows who the order is for
- Phone number - so we can contact you about your order if needed
- Email address (optional) - only if you choose to receive an email receipt
- Delivery address - only for delivery orders
Payment is handled securely by Stripe. We never see or store your full card details.
How We Use Your Information
Your information is used solely to:
- Process and fulfil your order
- Send you an email receipt (if you opt in)
- Contact you if there is a problem with your order
We do not use your data for marketing, and we do not share your information with any third parties other than Stripe for payment processing.
Cookies
Our website uses only strictly necessary cookies that are essential for the site to function:
- Session cookie - keeps track of your browsing session while you use the site
- Stripe cookies - required for secure payment processing and fraud prevention
We do not use any analytics, advertising, or tracking cookies. Because we only use strictly necessary cookies, no cookie consent banner is required.
Data Retention
Order information is retained for a reasonable period to support order history and any queries. We do not keep your data longer than necessary.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To make a request, please email us at contact@couchtomouth.com.
Contact
If you have any questions about this privacy policy, please get in touch:
Last updated: April 2026